Welcome to Matthew Edward. This Warranty Policy outlines the terms and conditions related to the warranties offered on our products, including the Kalimantan Light Honey Rattan 2-Piece Dining Nook Banquette Set (bali & pari), Bakerford Biscuit Beige Upholstered Dining Chair (set of 2, StyleWell), and Elaine Blue Dining Armchair with Casters (Madison Park). Please review this information carefully.

1. Warranty Coverage

Matthew Edward provides warranties on select products to ensure quality and customer satisfaction. Our warranty covers manufacturing defects and material faults under normal use.

2. Duration of Warranty

All products purchased from Matthew Edward are covered by a warranty period of one (1) year from the date of delivery unless otherwise specified. Specific warranty periods are detailed with individual product documentation.

3. Products Covered

This warranty applies to the following products:

• Kalimantan Light Honey Rattan 2-Piece Dining Nook Banquette Set (bali & pari)
• Bakerford Biscuit Beige Upholstered Dining Chair with Tufted Back (Set of 2, StyleWell)
• Elaine Blue Dining Armchair with Casters (Madison Park)

4. What Is Not Covered

The warranty does not cover:

• Damage caused by misuse, abuse, or neglect
• Accidental damage or damage resulting from improper assembly
• Normal wear and tear
• Changes in color or appearance due to environmental factors
• Unauthorized repairs or modifications

5. How to Claim a Warranty

To request warranty service, contact us at:

• Phone: +1 704 349 7376
• Email: support@matthewedward.store
• Address: 410 E Divine St, Dunn, NC 28334, USA

Please provide proof of purchase and detailed information about the defect or issue.

6. Repair or Replacement

If the defect is covered under warranty, Matthew Edward will, at our discretion, repair, replace, or offer a refund for the defective product or part.

7. Inspection & Evaluation

All warranty claims are subject to inspection and evaluation by our authorized service team before approval.

8. Shipping & Handling

The customer is responsible for shipping costs incurred for warranty claims. We will cover the costs for shipping repaired or replaced items back to the customer within the warranty period.

9. Limitation of Liability

Our liability is limited to the repair, replacement, or refund of defective products under warranty. We are not liable for any incidental or consequential damages.

10. Transferability

Warranties are non-transferable and apply only to the original purchaser of the product.

11. Additional Warranty Information

Some products may come with extended or specific warranties. Please refer to the specific product documentation or contact us for details.

12. Dispute Resolution

Any disputes related to warranty claims will be governed by the laws of North Carolina, USA. Customers are encouraged to contact us directly to resolve issues amicably.

13. Privacy & Data Handling

All information related to warranty claims will be handled in accordance with our Privacy Policy and used solely for warranty purposes.

14. Modifications to Policy

Matthew Edward reserves the right to modify or update this Warranty Policy at any time without prior notice. Continued use of our products constitutes acceptance of any changes.

15. Contact for Warranty Support

For warranty inquiries or service requests, contact us at:

• Phone: +1 704 349 7376
• Email: support@matthewedward.store
• Address: 410 E Divine St, Dunn, NC 28334, USA